Privacy Policy

Effective Date: 01/01/2024

At M&M Restoration, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us through our online forms.

1. Information We Collect

When you visit our website or submit a form, we may collect:

• Personal Information: Name, phone number, email address, home address, or any other information you voluntarily provide when contacting us.
• Device and Usage Information: IP address, browser type, pages visited, time spent on pages, and other anonymous analytics data via cookies and tracking tools like Google Analytics.
• Call Data: If you call us via a number on our website, your phone number and call metadata (time, duration) may be collected for service and quality assurance purposes.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide service estimates
• Schedule appointments or inspections
• Improve our website and customer experience
• Run advertising campaigns (e.g., via Google Ads)
• Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

3. Cookies & Tracking Technologies

We use cookies and tracking technologies to:

• Understand how visitors use our site (Google Analytics)
• Track conversions and optimize advertising (Google Ads, Google Tag Manager)
• Improve site performance and user experience

You can disable cookies through your browser settings, though some site features may not work properly as a result.

4. Third-Party Services

We may share limited data with trusted third-party services strictly for the purpose of improving our services and marketing efforts. These include:

• Google Analytics / Ads / Tag Manager
• Website hosting and security providers
• CRM or contact form platforms

These third parties are obligated to keep your information secure and confidential.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or misuse. However, no online transmission is 100% secure.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Ask us to delete or correct your information
• Opt out of marketing communications at any time

To exercise these rights, contact us at [email protected].

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” at the top of the page.

9. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

M&M Restoration
5510 S. Fort Apache Rd.

Las Vegas NV 89149

Email: [email protected]
Phone: (702) 475-7575